Shipping & Returns

Shipping Policy
Shipping Costs United Kingdom 

 

0-£99 Royal Mail 2nd class £3.50

£100+ Royal Mail 2nd class signed for- FREE

For shipping outside of the UK please contact us directly for a quote of the costs. 

Delivery times

 

All items take between 5-7 days to process and ship .

If two weeks has passed and you have not received your order, then please contact us immediately so we can track your item .

Please note that proof of postage is obtained for all items. If an item does get lost then the Royal Mail advise that a period of time must pass before this item is officially lost . Once this time has past a replacement item will be sent to you . In no circumstances will a refund be issued for lost post . 

Packaging and the Environment:

All orders are wrapped in recyclable tissue paper and packed into our eco friendly, carbon neutral, recyclable mailing bags which are made from sugar cane.

We are pleased to be able to offer a wrapping service for your Christmas presents where we will be using 100% recyclable Christmas wrapping paper; and include a handwritten gift note. Please click on the 'add note' button on the checkout page to write your message.

Return & Exchange Policy

You have 14 days after your item arriving to return it for a full refund .

 

Please note that no refunds or exchanges are accepted on custom/personalised orders, unless the garment is faulty.

Please note that in no circumstances will we accept returned items which have been washed or worn . If an item is returned to us and shows signs of wear or washing then the item will be returned back to you and no refund issued . 

 

If you have ordered the wrong size then providing it has only been tried on once and not washed then we will happily exchange for a new size . You the buyer will be responsible for paying postage costs again.

 

Club Kit - Most clubs will hold a sample of kit for sizing, please contact us to confirm. If you require personalisation we recommend you try the samples on to ensure the correct size before ordering.  

If you have any questions regarding shipping or our returns policy then please message us via the contact us button .